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San Mateo Medical Center

If you think you are having a medical emergency, call 911.

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24-Hour Crisis Lines

National Suicide Prevention Lifeline: 800-784-2433
24/7 Crisis Hotline: 650-579-0350

Other crisis support information

Get more information about our Crisis Services.

Contact us by phone

Main Number: 650-573-2222
New Patient Connection Center: 650-372-3200

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Share Your Experience With Us

We want to hear from you!

We strive for every patient and visitor to have a great experience at San Mateo Medical Center’s hospital and clinics. Your feedback helps us continue to create positive experiences for everyone.

We welcome your:

  • Compliments
  • Feedback
  • Formal grievances

Our Patient Experience Team can be reached by phone or email. Please call us to schedule an in-person appointment.

Patient Experience Department
Hours: Monday – Friday, 8:00 AM – 3:00 PM (except holidays)
Phone: 650-573-3731
Email: HS_SMMC_PatientExperience@smcgov.org