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Crisis Hotline

Behavioral Health & Recovery Services

We all want to protect the people we love, but sometimes, we cannot do it alone. If you, a family member or a friend is in a mental health crisis, call 650-579-0350. Help from local mental health counselors is available 24/7. Call us for help during a mental health crisis, substance use issue or thoughts of suicide.

If you or they are at risk of harming themselves or others, call 911.
Even if you or your family member may be upset or afraid, call to help ensure everyone’s safety.

You can also call or text 988 or chat online for the National Suicide and Crisis Lifeline.

Access and Eligibility

National Suicide and Crisis Lifeline: 9-8-8
San Mateo County Crisis Hotline: 650-579-0350

Ages Served: All ages, regardless of insurance or immigration status.

Mobile Crisis Response Team (MCRT)

The Mobile Crisis Response Team (MCRT) is a specialized mobile team that responds to residents experiencing a behavioral health crisis, 24/7, anywhere in the County. The MCRT is operated by Telecare.

Access and Eligibility

Ages Served: All ages, regardless of insurance or immigration status

How to Request Services: Call 650-579-0350

Resource Library

Please see BHRS crisis services promotional materials below. Community/county organizations, agencies, business and groups can order a supply of printed postcards and wallet cards for dissemination to the San Mateo County community at no cost. Submit a request by email to HS_BHRS_Communications@smcgov.org.