Search

color mosaic tiles from the SMC Logo

Crisis Hotline

Behavioral Health & Recovery Services

We all want to protect the people we love, but sometimes, we cannot do it alone. If you, a family member or a friend is in a mental health crisis, call 650-579-0350. Help from local mental health counselors is available 24/7. Call us for help during a mental health crisis, substance use issue or thoughts of suicide.

Who to Call When You Need Help—Right Now.

911 Emergency Response: Call for an immediate police, fire or medical response for yourself or someone in a life-threatening emergency. If you or they are at risk of harming themselves or others, call 911. Even if you or your family member may be upset or afraid, call to help ensure everyone’s safety.

(650) 579-0350 San Mateo County Crisis Line: Help from local mental health counselors is available 24/7. Call us for help during a mental health crisis, substance use issue, or thoughts of suicide. The San Mateo County Mobile Crisis Response Team (MCRT) can even come to you in person. The San Mateo County Crisis Line and The Mobile Crisis Response Team are operated by Telecare.

Click here to download a contact card to add the San Mateo County Crisis Line to your device. 

You can also call or text 988 or chat online for the National Suicide and Crisis Lifeline.

Access and Eligibility

San Mateo County Crisis Hotline: 650-579-0350
Mobile Crisis Response Team (MCRT): 650-579-0350
National Suicide and Crisis Lifeline: 9-8-8

Ages Served: All ages, regardless of insurance or immigration status.
How to Request Services: Call

If in doubt, please reach out. We’re here to help.

Resource Library

Please see BHRS crisis services promotional materials below. Community/county organizations, agencies, business and groups can order a supply of printed postcards and wallet cards for dissemination to the San Mateo County community at no cost. Submit a request by email to HS_BHRS_Communications@smcgov.org.