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Quality Management Program

Behavioral Health & Recovery Services

The Behavioral Health & Recovery Services (BHRS) Quality Management program provides a framework within which the Mental Health Plan (MHP) and the Substance Use Disorder (SUD) programs may monitor the service delivery system with the aim of improving the processes of providing care for and better meeting the needs of its beneficiaries. The QM program also monitors changes in state and federal regulations and policies and makes every effort to make improvements.

Member Informing Materials

Find member information materials and client welcome information here

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5150 TRAINING

This training is intended for BHRS staff, contractors, and other contracted non-BHRS providers (Mills Hospital, VA, Kaiser Permanente, Sutter Health) to complete the San Mateo County 5150 Certification Training Requirements.

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Contact Information

1950 Alameda de Las Pulgas, Suite 157
San Mateo, CA 94403

Fax: 650-525-1762

Email Addresses

For general questions: HS_BHRS_ASK_QM@smcgov.org

For submitting forms such as IRs, Change of Provider, Block Chart
Requests, Subpoenas, Records Requests, etc.: HS_BHRS_QM@smcgov.org

For PAVE-related support: HS_BHRS_PAVE@smcgov.org

For IRB Submissions or Inquiries: HS_BHRS_IRB@smcgov.org

Quality Improvement Committee

Get information about this committee’s activities and contact information.

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Resource Library