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Privacy & Compliance

San Mateo Medical Center

Your privacy is important to us. We provide annual training for our doctors, nurses and staff to be sure they understand how to protect your personal health information. You can review our Notice of Privacy Practices in multiple languages in our resource library below.

Compliance

San Mateo Medical Center’s Compliance Program encourages all staff and providers to be aware of, and participate in, general ethical principles of conduct. It is the responsibility of every employee and member of the professional staff to conduct themselves in a manner consistent with the highest ethical standards described by the medical center’s Compliance Code of Conduct, its policies and the Compliance Plan.

Our Compliance Hotline is a convenient and anonymous way for employees, contractors, vendors or the public to report suspected compliance violations, including fraud, waste and abuse, without fear of retaliation. When reporting a potential compliance issue, be prepared to provide detailed information. Without enough information, it may not be possible to properly investigate the issue. Appropriate action is taken against those found to have violated applicable law or San Mateo Medical Center policy.

Compliance Hotline: 800-965-9775.

Resource Library