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Become an IHSS Registry Provider

Aging & Disability Services

Become an IHSS Registry Provider

The Registry is constantly looking for more providers to help meet the increasing needs of IHSS recipients. We’ve provided a few screening questions below to assist you in determining if the Registry is right for you.

  1. Does an IHSS recipient (family member, loved one, friend or other relation) want to hire you to be their IHSS provider/caregiver?
    • Yes, I need to find out how to submit my application. Please see below for Provider Enrollment Information
    • No, I have not been asked by an IHSS recipient to work as their IHSS provider/caregiver. I want to work as an IHSS caregiver. Go to screening question #2
  2. Are you legally able to work in the United States?
    • You will need to present:
      • An original Social Security Card (and a valid Employment Authorization Card if there is a work restriction indicated on the Social Security Card); AND
      • An unexpired government-issued photo identification card or driver license.

If you answered Yes, click here to apply.

No or Unsure – Contact our team below to discuss your situation

For assistance in English or other languages, contact Maria Esparza-Diaz at (650) 713-8461 or mesparza-diaz@smcgov.org.

For assistance in Chinese, contact Betty Fung at (650) 241-5409 or bfung@smcgov.org.

Provider Enrollment

Enroll to be an In-Home Supportive Services Provider

Contact the Public Authority to get an enrollment packet to enroll as a provider.  You need to contact the Public Authority to get an enrollment packet, there is NO online application if you already have a client you want to work for.

How do I enroll to be a provider?

Please fill out all required paperwork in the enrollment packet and make sure to include:

  • A copy of a valid non-expired, government issued ID (e.g., state ID, driver’s license, passport)
  • A copy of an original Social Security Card

Mail your enrollment packet to the Public Authority:

Mail: P.O. Box 5892, San Mateo CA 94402

Or call 650 389-9666 to make an appointment to drop off your packet at our office:

Office: 2000 Alameda de las Pulgas, suite 200

San Mateo, CA 94403

Provider Orientation Videos

Watch the mandatory provider orientation video in the resource library below.

Frequently Asked Questions

As of January 1, 2026, IHSS providers are paid $21.70 per hour and $32.55 for overtime (overtime limits apply).

No

Registry orientation is mandatory whereas attendance at the general IHSS Provider Orientation is dependent upon your provider status. Registry staff will advise you which orientation(s) you will need to attend.

The IHSS consumer is the employer. The Public Authority Registry refer providers’ names to IHSS consumers who are looking to hire a homecare provider. The Public Authority handles your payroll.

Your recipient or a designated Timesheet Signatory.

We offer free, virtual workshops via Zoom to help you learn homecare skills. Workshop participation is not mandatory, and IHSS Providers are not paid for attendance. For more information: See Caregiving Workshops

We will also reimburse you up to $400 per fiscal year (July 1 – June 30) to take classes and attend conferences. The class has to be pre-approved, see the instructions on the applications in the resource library, “Job Development Application (English)” and “Job Development Application (Spanish)”.

For more information, contact Stacy Goldsby at (650) 241-5874 or PAworkshops@smcgov.org.

Yes, if you meet the eligibility criteria. Visit our Benefits page for more information.

We do not offer paid vacation or holidays. IHSS providers currently working became eligible to receive Paid sick leave hours on July 1, 2018. Use this Paid Sick Leave Form and submit to the address on the back of the form if you wish to utilize these hours.

Being a Registry Provider means you can have a very flexible schedule. You can choose what days and hours you work. We do not assign schedules. You will work out your schedule with your client, based on their need and your availability.

The Public Authority will support you in resolving issues that may arise.

Public Authority Email Signup Form

Public Authority Email Signup Form
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Resource Library