Search

Payroll and Benefits

Aging & Disability Services

W-2s

Providers are able to log into their portal and access a copy of their W-2 under the financial section.
Providers can request for W-2s from previous years through their payroll specialist. (Please note, it can take approximately 30 business days to receive your duplicate W-2 in the mail.)

Electronic Timesheets Required

Paper timesheets will no longer be available for IHSS providers after September 1, 2021. Registration for electronic timesheets is a condition of employment, and required by the State of California for providers who wish to participate in the IHSS Program.

Instructions how to register for Electronic Timesheets for Provider/Recipient

To register or log in to the Electronic Services Portal (ESP), click here.

For information on the Electronic Services Portal (ESP) or the Telephone Timesheet System (TTS), click here or contact the IHSS Service Desk at (866) 376-7066 during normal business hours of 8am-5pm Monday through Friday, excluding major holidays.

What if I need help with the Electronic Timesheet website?

You can visit the Electronic Timesheet Resource page. You can also call the IHSS Provider Help Desk: (866) 376-7066.

Provider Benefits

  • As of January 1, 2026, IHSS providers are paid $21.70 per hour and $32.55 per hour for overtime (overtime limits apply).
  • Voluntary health and dental/vision insurance (fixed number of enrollment spots available).
  • Paid sick leave.
  • Public transportation benefit (fixed number of reimbursements every month).
  • Voluntary contribution retirement savings program for California IHSS Providers including live-in providers (CalSavers Retirement Savings Program).
  • Educational workshops and reimbursement for pre-approved classes.

Yes, we offer health and dental/vision insurance to a fixed number of enrollment spots.

To maintain your benefits, you must submit timesheets showing that you work 35 hours per month AND your timesheets must be submitted immediately following the end of the pay period, the 15th of the month and the last day of the month.

For an application and for more information, contact our Benefits Specialist at (650) 573-3773.

We do not offer paid vacation or holidays. IHSS providers currently working are eligible to receive Paid Sick Leave hours.

Use this Paid Sick Leave Form and submit to the address on the back of the form if you wish to utilize these hours.

Yes, there is $50.00 available for the first 125 eligible providers who apply each month.

Yes, IHSS and WPCS Providers including live-in Providers can now enroll in an optional retirement savings program called CalSavers Retirement Savings Program. This program is overseen by the California State Treasurer and offers automatic payroll retirement contribution options.

For more information about the CalSavers Retirement Savings Program call the CalSavers Help Desk at (855) 650-6918, Monday – Friday from 8:00am to 8:00pm PST.

The Public Authority offers workshops in English and Spanish, and Chinese on a variety of topics including infection control, diabetes, Alzheimer’s, caregiver stress, and many more.

The caregiver educational workshops or trainings offered by the Public Authority are free of charge. Participants will not be paid for their attendance.

Click here to learn more about our workshops or call Stacy Goldsby at (650) 241-5874 / PAworkshops@smcgov.org.

Frequently Asked Questions

Timesheets should be submitted immediately following the end of the pay periods on the 15th of the month and the last day of the month.

You will have access to your timesheets when you have completed the enrollment process and your client’s case has been opened.

You can call our Payroll/Enrollment Assistance Line to find out the status of your enrollment.

Use this State Direct Deposit form SOC 829 and mail it to the address at the bottom of the back page. You can visit this page for more information. You can also sign up in the Electronic Services Portal.

No, but you can sign up for Direct Deposit via the Electronic Timesheet website, if you have registered for Electronic Timesheets.

The State of California has 10 business days to issue your check from the date your timesheet is submitted. Remember, weekends and holidays may delay your payment. You can call the IHSS Provider Help Desk to inquire about your pay check: (866) 376-7066.

How do I submit a change of address?
Use the Change of Address form in the resource library and return it to us at P.O. Box 5892, San Mateo, CA 94402.

Or you can call your Payroll Specialist to ask them to mail or email you the form.

You can also fax us your written address change request, signed and dated by you, to fax number (833) 285-1128.

You can also change your address in the Electronic Services Portal.

Please visit our Contact Us page to find information on verification of employment.

Visit this Share of Cost pdf in the resource library to find more information on SOC.

This form is used for Federal and State tax wage exclusion. For more information on this form, click here. For a copy of the Live-In Certification Form, click here.

Call your Payroll Specialist to request a duplicate W-2. Please note that during tax season, duplicates for the current tax year cannot be requested until the end of February.

Resource Library