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San Mateo County Health
Helping everyone in San Mateo County live longer & better lives.
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Aging and Adult Services: Protection

Overview

Protection Services

All seniors and adults with disabilities have the right to live their lives in a healthy and safe environment and to conduct their lives without emotional, physical, or sexual abuse, neglect, self-neglect, isolation, abandonment, financial abuse, or the fear of abuse.

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Protection

Adult Protective Services

Forms for mandated reporters: 

Report Suspected Dependent/Elder Abuse by filling out SOC 341* form below:

SOC 341

Report suspected Dependent/Elder FINANCIAL abuse by filling out SOC 342 below. For use ONLY by Financial Institutions:

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Scam Resources

 

Stop Telemarketers

Some solicitation calls are more a nuisance than an attempted theft or scam. Here are some ways to stop junk calls. (Note: Many scams are conducted via telephone conversations with older adults. Scammers are trained in using the right language so that they come off as trusting and knowledgeable. These tips help with solicitors calling on behalf of legitimate business entities.) 

General information

See, Stop, Prevent: Dependent & Older Adult Abuse

For every reported case of older adult abuse, 24 cases go unreported. Help stop the cycle—it’s everyone’s business. Do you suspect a loved one is experiencing abuse or are you experiencing abuse? To report suspected abuse or neglect call 1-844-868-0938 to speak to a trained staff member 24 hours a day, 7 days a week. 

General information

Public Administrator

Losing a loved one is never easy. The San Mateo County Public Administrator is here to help ensure the process after someone passes is managed with dignity, respect, and trust.

Information, Inquiry and Referral: (844)-868-0938
General information

Public Guardian

The Public Guardian program serves older adults and adults with physical or mental disabilities who lack capacity to provide for their needs. The Public Guardian may be appointed for clients without alternative, appropriate conservators. Deputy Public Guardians (DPGs) arrange health care, housing, meals, transportation, personal care, and recreation for conservatees. DPGs also gather and manage client assets, apply for public benefits, and collect and pay bills. There are two types of conservatorships: probate and LPS, discussed below.

General information

How Much Is Too Much?

For most people, the junk mail and belongings that clog the mailbox and pile up around the house are simply annoying - something to go through and throw away when there’s time. But for others, excessive clutter and hoarding can harm a person’s health, family, and social life. Help is available.