SMMC: Compliance Program

San Mateo Medical Center’s Compliance Program encourages all staff and providers to be aware of and participate in general ethical principles of conduct. Lines of communication are made available to all staff to ensure participation and compliance with program guidelines. It is the responsibility of every employee and member of the professional staff of San Mateo Medical Center to conduct themselves in a manner consistent with the highest ethical standards described by the medical center’s Compliance Code of Conduct, its policies, and the Compliance Plan.

San Mateo Medical Center’s Compliance Hotline is a convenient and anonymous way for employees, contractors, vendors, or the public to report suspected compliance violations, including fraud, waste, and abuse, without fear of retaliation. When reporting a potential compliance issue, be prepared to provide detailed information. Without enough information, it may not be possible to properly investigate the issue. Appropriate action is taken against those found to have violated applicable law or San Mateo Medical Center policy.

You can reach the San Mateo Medical Center Compliance Program by calling 1-800-965-9775.