Mental Health Services

Photo of happy familyThe Health System's Behavioral Health and Recovery Services (BHRS) provides a broad range of mental health services to individuals with mental illness in San Mateo County,  including seriously mentally ill adults and emotionally disturbed children, older adults at risk of institutionalization, children in special education or at risk of out-of-home placement, and people of any age in a major crisis.

We provide mental health services to all individuals who are eligible for Medi-Cal under a managed care plan called the Mental Health Plan (MHP), through outpatient service centers in Daly City, San Mateo, the Coastside, Redwood City and East Palo Alto, in school-based locations, and through a network of community agencies and independent providers. These county and community resources provide outpatient services, residential treatment, rehabilitation and other services for adults and children.

All services are aimed at helping individuals with mental illness maintain their independence, and helping children with serious emotional challenges become educated and stay with their families.

To access mental health or alcohol and other drug services for you or someone in your family who may be experiencing serious mental illness or a substance use disorder, call the Behavioral Health and Recovery Services ACCESS Call Center for an assessment, information and referral based on individual needs.

ACCESS Call Center: Phone: (800) 686-0101, TDD: (800) 943-2833

Find Services in San Mateo County

If You are in a Psychiatric Crisis

Call 911 or go to Psychiatric Emergency at San Mateo Medical Center, 222 West 39th Ave., San Mateo, CA, 94403. Phone: (650) 573-2662.

Crisis Lines

  • 24-Hour Crisis Hotline: (650) 579-0350 or 1-800-273-TALK (8255),
  • National Suicide Prevention Helpline: 1-800-SUICIDE, 1(800) 784-2433,
  • 24-Hour Parent Support Line: (650) 579-0358 or 1(888) 220-7575
  • 24-Hour Youth Hotline: (650) 579-0350 or
  • Alcohol & Drug Helpline: (650) 573-3950

Other Resources

Contact Behavioral Health and Recovery Services