Mental Health Services
Behavioral Health and Recovery Services (BHRS) offers a broad spectrum of mental health and substance use services for children, youth, families, adults and older adults in San Mateo County in the prevention, early intervention and treatment of mental illness and/or substance use conditions.
We provide mental health services to individuals who are eligible for Medi-Cal and/or members of the Health Plan of San Mateo through outpatient clinics in Daly City, San Mateo, the Coastside, Redwood City and East Palo Alto, in school-based locations, and through a network of community agencies and independent providers who offer outpatient services, residential treatment, rehabilitation and other services for adults and children.
Mental health services are also available for emotionally disturbed children, older adults at risk of institutionalization, children in special education or at risk of out-of-home placement, uninsured residents of San Mateo County and people of any age in a major crisis. Services are aimed at helping individuals experiencing a mental illness maintain their independence, and helping children with serious emotional challenges continue their education and remain with their families. Learn more about our substance use services.
For assistance in finding mental health and/or substance use services for someone who may be experiencing a mental illness and/or substance use condition, or for someone you are concerned about, call the Behavioral Health and Recovery Services ACCESS Call Center for information, an assessment and a referral based on individual needs.
ACCESS Call Center: Phone: (800) 686-0101, TDD: (800) 943-2833
Services & Resources in San Mateo County
- Find Mental Health Services in San Mateo County (or search the directory at the bottom of this page)
- Find Alchohol and Other Drug Services
- Health Coverage information
- BHRS Office of Consumer and Family Affairs provides information, education and support for consumers/clients and family members dealing with mental health and/or substance use challenges.
- Privately Insured? Contact your carrier to learn about coverage options and mental health services available to you through your health insurance plan.
If You are Experiencing a Mental Health Emergency
Call 9-1-1 or go to your nearest hospital emergency room if you can safely get there.
Psychiatric Emergency Services are available at:
24-Hour Crisis Lines
- StarVista Crisis Hotline: (650) 579-0350, www.crisiscenter.cc
- National Suicide Prevention Helpline (call or chat): 1-800-273-TALK (8255), www.suicidepreventionlifeline.org
- Veterans Crisis Line: connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support.
- San Mateo County Alcohol & Drug Helpline: (650) 573-3950
- Is your family member (age 18+) showing signs or symptoms of serious behavioral health challenges? Call the Family Assertive Support Team (FAST) in San Mateo County for assistance.
- Are you concerned about a child or youth? A youth-focused hotline is available 24/7, to support parents, educators, counselors, doctors, coaches, and members of the community in San Mateo County. Call or text the Child and Adolescent Hotline & Prevention Program Hotline at: 1-650-567-KIDS (5437).
- San Mateo County Suicide Prevention Resource Page
- NAMI San Mateo County - support for families
- Network of Care website: www.sanmateo.networkofcare.org/mh. A wealth of information, tools and resources related to mental health and substance use topics. Create your own WRAP Plan and Personal Health Record.
- Youth Chat: Support for teens from teens - www.onyourmind.net
- Youth Website and Support Line: Reachout.com is a website that provides Q&A, hotlines, referrals and chat room staffed by trained youth to provide a safe, anonymous, non-judgmental place for other youth to discuss depression, suicide, family, pressure, school, friends, cutting, identity or anything. Get support online, via text, or by phone.
- TeenLine: Have a problem and want to talk to another teen? The TeenLine is operated by teens for teens. Connect by phone, text, email or message board: www.teenlineonline.org
- What You Need to Know about Bullying (download the mobile app) www.suicidepreventionlifeline.org/gethelp/bullying.aspx
- Crisis Text Line: Provides free confidential 24/7 emotional support and infomation to people in any type of crisis. Text “START” to 741741. Learn more at www.crisistextline.org/get-help-now/