The Aging and Disability Services Hotline is San Mateo County’s 24-hour information and emergency response line. It helps older adults, people with disabilities, dependent adults, and caregivers access the services they need to keep them safe. The Hotline line is staffed by experienced social workers.

Information and Referral

Aging and Disability Resource Connection (ADRC) staff answer questions about the wide variety of services available through the County and in the community. Please call 888-762-2372 to get connected today! 

Emergency Response

If this is a life threatening emergency please call 911

The Aging and Disability Services Hotline line provides access to 24-hour emergency response for older and dependent adults in San Mateo County. Our Aging and Disability Services hotline can assist with adult protective services referrals, in-home support referrals, and community resources.

For information, advice, and 24-hour emergency response, call the Aging and Disability Services Hotline:

1-844-868-0938 

711 for California Relay Services (TDD)